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Latest News

CUSTOMERS RATE SERVICE QUALITY OF OCEAN CARRIERS ‘POOR TO AVERAGE.’

    According to a survey of exporters, importers and freight forwarders conducted jointly by Drewry and the European Shippers’ Council (ESC), the service provided by container shipping lines is rated as poor to average and has deteriorated in the past year.   The ESC and Drewry contacted several hundred shippers and forwarders from all over the world in March 2017 and asked them how satisfied they were with 16 price and non-price related attributes of the services provided by ocean carriers. The survey also looked at areas most in need of improvement and how quality varies by type of carrier.   The survey showed that on a scale of 1 (very dissatisfied) to 5 (very satisfied), customers on average did not rate carriers higher than 3.3 for any of the 16 service attributes.   The three areas of service or price in which shippers and forwarders were the most dissatisfied with were carrier financial stability, quality of customer service and reliability...

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BAR TO LEAVE FEDEMAC

  The British Association of Removers (BAR) has announced a decision to leave FEDEMAC (Federation of European Movers Associations).  FEDEMAC's main function is to express the concerns and needs of the moving industry on European level and to co-ordinate national activities with European impact.    Responding to the decision to leave FEDEMAC, BAR Director General, Ian Studd, commented:   “Following a lengthy period of review, the BAR Board of Directors has taken the decision not to renew its membership of FEDEMAC, so ending a 40-year relationship with that Association. This was not a decision taken lightly, rather the Board discussed in detail the long history that had existed between the BAR and FEDEMAC, and considered that against recent developments in the European Union that have affected removals and storage firms in the UK. Just as Brexit now dominates our thoughts here in the UK, so it appears that the trend in Europe is moving more towards each...

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JOHN MASON INTERNATIONAL OFFERS FOREIGN EXCHANGE SERVICE

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    John Mason International has recently unveiled its new foreign exchange (FX) service for clients. The company says it is offering allows customers to transfer money across the globe with the click of a button.   “As well as moving their belongings to new homes abroad, our customers have a whole host of additional things to deal with,” said John Mason International director, Simon Hood. “We’re delighted to be taking another worry off their shoulders - making money transfers as simple and stress-free as possible.”   Unlike most banks, John Mason International FX doesn’t charge transfer fees or commission costs.    “We save our clients between two and three per cent, compared to bank exchange rates,” added Simon. “That is more than £1,000 on £50,000 - and as much as £3,000 on £100,000.”   

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JOHN MASON BRINGS FAMILY TOGETHER FOR GOLDEN & RUBY WEDDING ANNIVERSARIES

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  Dover couple Cath and Sam Alwan couldn't believe their luck when a representative from John Mason International Movers called to give them the good news that they had won the company's Australia Day competition - a pair of tickets to Australia!    John Mason has been helping families move to Australia for over 130 years and this year put together a quirky Crocodile Dundee tribute video celebrating Australia Day, which caught Cath's eye as she browsed her social media. When she saw there was a chance to win a trip down under, she thought she'd give it a go!   Cath and Sam had been planning to visit her brother and his wife in Perth this year, as she and Sam are celebrating their ruby wedding anniversary and her brother Paul and his wife Denise are celebrating their golden anniversary. However, various problems with their car meant that the money they had put aside for the trip, had to be spent on a new vehicle.   But now they can resume their plans, thanks...

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1,000TH NEOPANAMAX VESSEL PASSES THROUGH THE EXPANDED PANAMA CANAL

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  Less than nine months after the historic inauguration of the expanded Panama Canal, managers have announced that the 1000th Neopanamax vessel has passed through the waterway, highlighting the importance of the route and customers’ continued faith in the safe, efficient service the Canal provides.   On Sunday, March 19, the containership Mediterranean Shipping Company's MSC Anzu made the historic transit through the expanded canal, from the Atlantic to the Pacific Ocean. The Panama-flagged containership measures 299.98 meters in length and 48.23 meters in beam with a carrying capacity of 9,008 TEUs. During its transit, the ship called at Panamanian port terminals on the Pacific and Atlantic to discharge and load cargo on the way to its final destinations. The container ship is part of the SAWC-USA-NWC service between Europe, the United States and the South America West Coast that was consolidated last year to take advantage of the expanded Panama Canal.   Panama...

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NEW PRESIDENT AND CHAIRMAN FOR CROWN AS TOM DOYLE RETIRES

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    Crown Worldwide Moving & Storage in California announced recently that its Board of Directors has appointed Salvatore (Tori) Ferrante as President and Chief Executive Officer effective immediately. Bob Bowen, Crown’s CEO for over nine years, will be assuming the role of Chairman of the Board and Tom Doyle, one of Crown’s original investors, will be retiring from that position.   Tori joined Crown in 1985 as a corporate sales executive after working for several years for Commercial Business Establishments (CBE) in Saudi Arabia. His international moving experience and sales acumen won him the role of president of the international division when Bob Bowen assumed the role of CEO in 2008. Tori’s contributions include spearheading Crown’s move-management software integration, instrumental in Crown’s merger with Armstrong Relocation’s family of companies all while maintaining an enviable sales record. He currently functions as the head...

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MATT ANDRISANI JOINS VOERMAN GROUP

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    Matt Andrisani has joined the Voerman Group. Matt has experience in working at an RMC (Relocation Management Company) and has a background is in client services, account management, business development, household goods moving, destination services and supply chain.    Matt will be managing relationships with both RMCs and key global accounts.    

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JOHN MASON CELEBRATES AUSTRALIA DAY 2017 WITH QUIRKY ‘CROCODILE DUNDEE’ CAMPAIGN

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  John Mason International Movers has followed up on last year’s ‘Removals Men’ video, with an even more ambitious and successful ‘Crocodile Dundee’ inspired video and social media campaign to celebrate Australia Day 2017 on 26 January.    Having helped over 50,000 people take the plunge Down Under during its 130-year history, the Aussie national holiday marking the anniversary of the arrival of the first fleet of convict ships in Sydney Cove in 1788, is a big deal for John Mason.   The international movers marked the occasion by coming up with an innovative digital campaign, which offered two people the chance to win a trip to Australia after watching a clip of ‘Mick Dundee’ wreaking havoc in London. Onlookers in the clip are left stunned by the bizarre antics of a man going walkabout in full Crocodile Dundee outfit.   Of course, people watching the video quickly realise it is not Mick Dundee, of iconic 80s film...

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